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Tag Archives: Data Centre
Data Centre “Hot Topics”
Whilst considering the design of your Data Centre and the pros and cons of various providers, there are numerous factors to weigh up. When it comes to security, any retail data needs to be held in a tested PCI-DSS compliant … Continue reading
Posted in Opinion
Tagged Data Centre, ISO20000, Operations, Outsourcing, PCI-DSS, Polling, Retail, Retail Assist, Retail Technology
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The Olympic Torch
Ellie: As I’m sure everybody is aware, the Olympic Torch is currently travelling all over the United Kingdom. It has already visited Nottingham (home of Retail Assist’s Head Office) and Northampton (where our Data and Application Centres are based). Today … Continue reading
Posted in Anecdotes
Tagged Apps, Clients, Data Centre, Operations, Retail Assist, Travel
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Rehearsals: not just for actors
With squeezed IT budgets a reality within the retail industry, it can be hard for IT Directors to justify not automatically buying into the perceived cheapest option for Data Centre hosting. If their preferred supplier does not provide decision-makers with … Continue reading
Posted in Opinion
Tagged Business Continuity, Data Centre, Delivery, Disaster Recovery, E-commerce, IT, M-commerce, Multichannel, Retail, Retail Assist, Retail Technology, Sales, Social media, Spend
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The A-Z of Ra
Ever wanted to know 26 facts about Retail Assist? Well now you can – it’s as easy as ABC! A is for our Application Centre where we develop our Merret supply chain solution. B is for the ‘Best Business’ title that we … Continue reading
Posted in Just for fun
Tagged Apps, Clients, Customer Service, Data Centre, Help Desk, ISO20000, ITIL, Merret, Multichannel, Projects, Retail, Retail Assist, Service Desk, Supply Chain, Support Centre
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A Day in the Life of Operator Richard Pateman
Ellie: For the next instalment of our ‘Day in the life of’ feature, I’m about to interview Operator Richard Pateman. Hi Richard, we haven’t worked together much as you do a lot of out of hours work and are based … Continue reading
A Day in the Life of System Support Technician David Pollard
Ellie: As part of Retail Assist’s regular ‘Day in the life of’ feature, I’m about to interview System Support Technician David Pollard, who is based at our Data Centre in Northampton. Hi David, my first question as ever, is how … Continue reading
Posted in Day in the life of
Tagged Data Centre, Desktop Support, Operations, Retail Assist, Retail Technology
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