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Category Archives: Research
10 Top Tips for Multichannel Retailing
Recent research from the Cranfield School of Management led them to compile 10 top tips for multichannel retailers. After reading the points, we wanted to share these and add to them, by reminding ourselves what some of the Retail Assist … Continue reading
Posted in Opinion, Research
Tagged Delivery, Integration Services, IT, Marketing, Merchandising, Multichannel, Outsourcing, Retail, Retail Assist, Retail Technology, Sales, Supply Chain
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Video Diaries
Retail Assist recently visited the Nottingham high street to ask shoppers how they prefer to shop. Now I’m not saying that I was offended, but I’ve never had so many people flee from me before! After Ellie and Sawan (who … Continue reading
Posted in Research
Tagged Apps, E-commerce, High Street, M-commerce, Retail, Retail Assist, Retail Technology
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IT Outsourcing – the trends
Having just read the European IT Outsourcing Intelligence Report 2011, I thought there were some key areas of interest regarding the factors taken into consideration when making the decision to outsource IT. It was apparent that choosing a provider within … Continue reading
Posted in Opinion, Research
Tagged Customer Service, IT, Outsourcing, Retail Assist, ROI, Spend
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Ask Alex
Over the last few months we have implemented an instant chat feature on our websites. This is aptly named ‘Ask Alex’, as you can ask me, Alex, Retail Assist’s Marketing Manager your Retail Assist related questions. Since the initial launch … Continue reading
Posted in Research
Tagged Customer Service, E-commerce, Fashion, Marketing, Retail, Retail Assist, Retail Technology, Sales
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Results of Retail Assist’s Multichannel Survey
We recently surveyed our internal team at Retail Assist to find out what their current multichannel shopping habits are, alongside future intentions. Although I can testify that the Sales and Marketing team tend to be a nosy bunch who enjoy … Continue reading
Posted in Research
Tagged Clients, E-commerce, M-commerce, Multichannel, Retail, Retail Assist, Retail Technology, Social media
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