Category Archives: Research

10 Top Tips for Multichannel Retailing

Recent research from the Cranfield School of Management led them to compile 10 top tips for multichannel retailers. After reading the points, we wanted to share these and add to them, by reminding ourselves what some of the Retail Assist … Continue reading

Posted in Opinion, Research | Tagged , , , , , , , , , , , | Leave a comment

Video Diaries

Retail Assist recently visited the Nottingham high street to ask shoppers how they prefer to shop. Now I’m not saying that I was offended, but I’ve never had so many people flee from me before! After Ellie and Sawan (who … Continue reading

Posted in Research | Tagged , , , , , , | Leave a comment

IT Outsourcing – the trends

Having just read the European IT Outsourcing Intelligence Report 2011, I thought there were some key areas of interest regarding the factors taken into consideration when making the decision to outsource IT. It was apparent that choosing a provider within … Continue reading

Posted in Opinion, Research | Tagged , , , , , | Leave a comment

Ask Alex

Over the last few months we have implemented an instant chat feature on our websites. This is aptly named ‘Ask Alex’, as you can ask me, Alex, Retail Assist’s Marketing Manager your Retail Assist related questions. Since the initial launch … Continue reading

Posted in Research | Tagged , , , , , , , | Leave a comment

Results of Retail Assist’s Multichannel Survey

We recently surveyed our internal team at Retail Assist to find out what their current multichannel shopping habits are, alongside future intentions. Although I can testify that the Sales and Marketing team tend to be a nosy bunch who enjoy … Continue reading

Posted in Research | Tagged , , , , , , , | Leave a comment