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Category Archives: Opinion
10 Top Tips for Multichannel Retailing
Recent research from the Cranfield School of Management led them to compile 10 top tips for multichannel retailers. After reading the points, we wanted to share these and add to them, by reminding ourselves what some of the Retail Assist … Continue reading
Posted in Opinion, Research
Tagged Delivery, Integration Services, IT, Marketing, Merchandising, Multichannel, Outsourcing, Retail, Retail Assist, Retail Technology, Sales, Supply Chain
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The Adoption of Omni-channel
Over the coming year, retailers at the forefront of omni-channel developments, who are already looking into the different ways in which their customers can transact; will be introducing several new IT initiatives within their businesses. After working closely with a … Continue reading
Posted in Opinion
Tagged Apps, Clients, E-commerce, Head Office, IT, M-commerce, Multichannel, NFC, Omni-channel, Retail, Retail Assist, Retail Technology, Social media, Stores
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Online Only Shoppers
According to recent Shoppercentric research, young men seem to be exempt from most of the traditional clichés surrounding the male species and shopping. In a recent study, 22% of men aged 25-34 agreed with the statement that they love making … Continue reading
Posted in Anecdotes, Just for fun, Opinion
Tagged E-commerce, Fashion, Multichannel, PoS, Retail, Retail Technology, Sales
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5 Ways To Make Me Faithful
You could be forgiven for thinking that this blog will contain dating advice, given the title and time of year. However given my previous disastrous Valentine’s Days (lowlights include: 1. Falling asleep on the bus and missing my stop after … Continue reading
Posted in Opinion, Seasonal
Tagged Delivery, E-commerce, Loyalty, Merchandising, Retail, Retail Assist, Retail Technology, Sales
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Mary and Multichannel
With 32 million people (that’s 66% of all adults) in the UK saying that they have purchased goods or services online during 2011 according to the Office of National Statistics, the opportunities for retailers are obvious. What is equally clear … Continue reading
Posted in Opinion
Tagged Clients, E-commerce, IT, M-commerce, Multichannel, Retail, Retail Assist, Retail Technology, Sales
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The ‘Digital Native’ Generation
The purchasing habits of customers are changing, with those of tomorrow’s consumers being very different to those of older generations. Retailers need to be taking note of this now to ensure that they are able to attract and engage their … Continue reading
Posted in Opinion
Tagged Digital Native, Loyalty, Retail, Retail Assist, Retail Technology, Social media
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Integrating vs Interfacing
Within any retail business, the IT solutions used on a day to day basis require integration. This is very different to interfacing, for example within retail stock management an interfaced solution may include product files in two separate locations being … Continue reading
Posted in Opinion
Tagged E-commerce, Integration Services, Interfacing, IT, Multichannel, Polling, Retail, Retail Assist, Retail Technology
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Mobile – the only omnipresent channel
Whilst the idea of omnipresence may conjure up religious images for some, what I’m actually referring to when using this term in relation to mobile commerce is the property of being present everywhere. This is true for mobile phones, as … Continue reading
Posted in Opinion
Tagged Customer Service, Delivery, M-commerce, Marketing, Multichannel, Retail, Retail Technology, Sales
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Rehearsals: not just for actors
With squeezed IT budgets a reality within the retail industry, it can be hard for IT Directors to justify not automatically buying into the perceived cheapest option for Data Centre hosting. If their preferred supplier does not provide decision-makers with … Continue reading
Posted in Opinion
Tagged Business Continuity, Data Centre, Delivery, Disaster Recovery, E-commerce, IT, M-commerce, Multichannel, Retail, Retail Assist, Retail Technology, Sales, Social media, Spend
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5 Ways in which shopping hasn’t changed
Whilst there have been developments in recent years to the ways in which consumers are able to make purchases, I would argue that retail has not changed unrecognisably. Here are 5 fundamental factors which have been around for some time: … Continue reading
Posted in Opinion
Tagged Convenience, Customer Service, E-commerce, Food, M-commerce, Multichannel, Promotions, Retail, Retail Assist, Social media
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