Monthly Archives: November 2010

A Day in the Life of System Support Technician David Pollard

Ellie: As part of Retail Assist’s regular ‘Day in the life of’ feature, I’m about to interview System Support Technician David Pollard, who is based at our Data Centre in Northampton. Hi David, my first question as ever, is how … Continue reading

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The ‘M’ Word

Lately, multichannel retail has been discussed in a way that suggests it’s a new phenomenon. E-commerce and M-commerce are certainly the latest additions to the mix, but the concept of multichannel existed long before the first online shopping basket or … Continue reading

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A Day in the Life of Marketing Manager Alex Ievins

Ellie: As part of our ‘Day in the life of’ feature, I’m about to interview my boss, Marketing Manager Alex Ievins, to discuss what working in Marketing entails. Alex, you’ve been at Retail Assist for 6 months now – could … Continue reading

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6 Top Tips for getting the best out of a BI system

Most Business Intelligence platforms are difficult to use, technical and inflexible. As a result, they are often kept in the hands of a small number of power users and technicians rather than the wider business community. It doesn’t have to … Continue reading

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A Day in the Life of Help Desk Team Leader Anthony Collings

Ellie: As part of our new ‘A day in the life of’ feature, I’m about to interview one of Retail Assist’s Help Desk Team Leaders, Anthony Collings, to find out more about his job and what it entails. Anthony, how … Continue reading

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